082 899 2248 | info@artescape.africa
CANCELLATION
ArtEscape levies a 10% admin fee on any refunds processed.
If cancelled within less than 30 days’ notice, we will only refund after we have filled the relevant suite/s.
Should refunds to a SWIFT bank account be required, an additional R340 charge will be levied.
GENERAL
A minimum 2-night stay is required over weekends. On long weekends we have a 3/4-night minimum stay.
Check-in time is from 14h00 and check-out time is 10h00. Please adhere to these times or make prior arrangements if you need extra time.
Respect your neighbours with excessive noise. No noise after 10pm please.
Switch heaters and lights off and close the curtains when you leave.
Parking available on visitors parking infront next to entrance for suites.
Only paying guests are allowed on the premises – visiting guest/s only by arrangement.
Rubbish removal is on Thursday mornings. Please place your rubbish bag outside your room before 08h00.
In our drive to help our Electricity Supply Commission we have installed Gas Geysers. Open hot water to the full and then control the desired temperature.
Please do not flush any foreign objects down the toilet. Yzerfontein has no Water Treatment Plant and we rely on Septic Tanks. If it’s not toilet paper or if you haven’t eaten it, don’t flush it.
Any damages incurred by the guest will be charged for.
Accidents happen – In the case of such ‘mishaps’ we would appreciate it if you could leave money for the payment of the broken/damaged items. As a guideline you can use these amounts:
Glasses/cups: R30 each
Crockery: R50 each
Pans: R250 each.
It is not possible for us to post/courier to you items left behind – you will need to arrange your own pre-paid courier to collect from us. Items not collected within 2 months, will be donated to charity.
Our housekeeper, Memory, works here on a Thursday, so you might see her during the day.
The suites are only suitable for 2 people staying overnight, no extra overnight visitors allowed.
Maximum amount of persons permitted in a suite: 2
Do not throw rubbish, cigarettes, or food in the garden.
No pets allowed.
The right of admission is reserved and strictly applied.
YOUR GUEST SUITE
All amenities can be used – it is there for your convenience.
Shower mat is on the grab rail to use when showering. Hairdryer is in dresser drawer.
Induction cooking plate – only use pots/pans provided.
Plastic table, chairs and sun lounger mattresses can be taken out to your patio area in front of the sliding door (weather permitting) or to the pool area. Please put back after use.
Please leave keys in the key lockbox at your room.
Bath towels are supplied but not for use on the beach. Guests should provide their own beach towels.
This is a self-catering facility, but for a lengthy stay, we can gladly provide you with a cleaning service by prior arrangement.
Startup cleaning materials and toilet paper are provided.
Outside braai area is available to all guests. The braai grids are all stainless steel. Please do not burn on the open fire to clean. Only wipe with cloth and use dishwashing liquid. Please clean grids and utensils after use and place back in the shed. Extra cushions for the outside chairs are also stored in the entertainmnet area. Please put back after use.
DSTV, NETFLIX & WI-FI
The DSTV is the full Premium package on your Smart TV. Log in to the DSTV app and choose your room number according to the room that you’ve booked.
You have free unlimited WiFi in all the rooms. Details will be available in your room folder.
You have free Netflix in your room. Please click on the Netflix button to view and choose your room number according to the room that you’ve booked. Please do not sign out of Netflix or DSTV accounts.
SAFETY & SECURITY
When you leave/on your departure, please make sure all doors and windows are closed and locked. Switch on the alarm (if staying in the luxury unit), lock the doors and place the keys back in the key lock box, located next to the luxury unit’s front door.
Please do not leave any fires unattended and ensure fires are burnt out in the braai or fireplace before you leave or go to bed.
This is a strictly non-smoking facility, but you are welcome to smoke outside, providing that you use a cigarette butt dispenser.
The Yzerfontein residential area is surrounded by nature reserves and Green Belts running through the town. We ask that guests respect the environment at all times.
Due to the fact that the West Coast is an arid environment, the local communities experience water restrictions from time to time, please help us by using water responsibly.
We should mention that even though Yzerfontein is statistically a very low crime area, caution should still be taken and the premises be locked when you are away. Please do not leave any valuables in your vehicles.
A medical practitioner is available in town but unfortunately not 24 hours per day – please see the emergency phone list.
Every effort is made to service and maintain all amenities, equipment, and appliances to a fully operable and safe condition, and guests are requested to use and operate all these in a responsible manner. Kindly report any faulty conditions to the owners.
Apart from a variety of small wild animals there are also snakes such as Puff adders and Cape Cobras during the warmer season and it is therefore advisable not to wander into the fibs unattended. At certain times of the year, such as the breeding season, ostriches could be dangerous too, rather do not approach them at any time and give them right of way.
INDEMNITY
By signing the guest form or by staying over at the establishment, Anchor’s Rest in Yzerfontein, you acknowledge and agree to the following:
1. You are signing this form not only on your own behalf but also on behalf of all other persons visiting the premises of Anchor’s Rest and/or occupying any of its rooms as a result of your presence at the self-catering accommodation and/or your completion of the registration process on their behalf (“the members of your party”).
2. You represent and agree that you are duly authorised to bind the members of your party to the conditions contained in this form.
3. You and the members of your party have arranged your own insurance for all risks or losses that may arise during your stay at the self-catering accommodation in such amounts as you may require.
4. You and each of the members of your party absolve the Anchor’s Rest, its owners, operators and staff (“the establishment”) from any liability to any of you (whether jointly or individually) from any cause whatsoever or based on any ground of liability whatsoever, whether such liability is strictly imposed (i.e. liability without fault being established), arises as a result of a breach of contract on the establishment’s part, or is due to the negligent or reckless conduct of the establishment or as a result of any of the already mentioned conduct, fire, theft or any illegal act on the part of the establishment’s employees or any other persons for whose actions it may be held liable as a result of their employment with the establishment.
5. You indemnify and hold the establishment harmless against any claims instituted against the establishment by any of the members of your party (whether jointly or individually) which are based on any of the forms or grounds of liability set out in clause 4 above.
In compliance with our obligations under the Protection of Personal Information Act (“POPIA”), we respect your privacy and are committed to keeping your personal information secure and confidential.